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   Dec 22, 2006: Bank of America
   Bank of America
   Bank says customer data may have been stolen
   Peter Hull
   http://www.charleston.net/assets/webPages/departmental/news/Stories.aspx?sec
   t...

   Bank of America, one of the region's largest financial institutions, said
   this  week that Social Security numbers and other information about an
   undisclosed number of its Charleston-area customers may have been stolen.

   The Charlotte-based financial giant declined to say how many people were
   affected or what areas they live in, but it said it has notified all of them
   of the suspected breach in writing.

   The ill-gotten personal information also includes names, addresses and
   telephone numbers, the company said.

   Bank of America said it is working closely with law enforcement officials as
   part of an ongoing investigation.

   "The security of clients' information remains a key priority for us," said
   company spokeswoman Nicole Nastacie.

   In a letter to a Charleston customer dated Dec. 14, the bank said that it
   "recently learned that some of your personal information may have been
   obtained by unauthorized persons for the purpose of engaging in fraudulent
   activity."

   An unidentified former contractor for Bank of America is believed to be
   responsible, according to the letter.

   The  bank  has offered the affected customers two years of free credit
   monitoring to help them detect fraudulent activity in their accounts. They
   were advised to closely watch their credit for at least the next 12 to 24
   months.

   Emilie  Costikyan,  a  Charleston-based identity-theft risk-management
   specialist,  said  personal information breaches and other compromised
   identity issues have become a widespread problem. At last count, they have
   touched the lives of 100 million people nationwide, she said.

   "That's one in three Americans," Costikyan said.

   At a minimum, she suggested consumers monitor their credit regularly. Often,
   the longer people wait to correct a problem, the harder it can be to repair
   their credit history, Costikyan said.

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