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SUMMARY

Names, addresses, and credit card information for 280,000 on stolen laptop
Records	280,000
Record Types	CCN NAA
Breach Type	Stolen Laptop
Data Family	Electronic
Source	Outside
Organization	Hotels.com
Other Affected/Involved Organizations	Ernst & Young
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	Anonymous

Date	Event
None. Add Data	Incident Occurred
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2006-05-03	Incident Discovered By Organization
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2006-06-01	Organization Reports Incident
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None. Add Data	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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records	date	organizations
200,000	2004-03-29	GMAC Financial Services
550,000	2004-11-25	Brazos Higher Education Service Corporation, Affiliated Computer Services (ACS)
161,000	2005-11-18	Boeing Co.
226,000	2006-01-25	Ameriprise Financial

Address: USA
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No known costs for this incident.

Ponemon Institute Direct Costs Estimate ¹

$16,800,000.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.

add details to this primary source Description
Stolen laptop containing personal details of Hotel.com customers about name, address and credit card numbers
Filename	Source	Researcher	Incident IDs
Hotels.com-20060503.PDF	New York State Consumer Protection Board	cwalsh	<a href='/incidents/show/299'>299</a>
Records	File Date	Uploaded	Updated
16478	2006-06-01	2008-12-04	23 Sep 16:41
Excerpt
Jun O1 06 11:10p Karl Van Orsdcl S50 522 8539 p.1 TO: CPB: Security Breach Notification FAX N0.; 518-474-2474 I f n `@w@1\Y1T“ "`€:H1§HiHM“ V"5"55“i"i“`""5""` ii‘5”5‘“5ii“ Hotels.com TEL.: 425-679-...

add details to this primary source Description
Names, addresses, and credit card information for 243,000 on stolen Hotels.com laptop, including 5,425 residents of North Carolina
Filename	Source	Researcher	Incident IDs
Hotels.com-20060503-NC.PDF	North Carolina Department of Justice, Consumer Protection Division	cwalsh	<a href='/incidents/show/299'>299</a>
Records	File Date	Uploaded	Updated
5425	2006-08-03	2008-12-04	23 Sep 15:47
Excerpt
Plug Tli 0% O$:'l4p ¤·E /2 f"=1t‘ CEU 522 HEI-? pt? .-·»··' North Carolina Security Brwch Reporting Fomn Pursuant to the Identity Theft Protection Act of 2005 Name ol`Busir1css Owning or Licensin...