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SUMMARY

Hospital mails 1,000 statements to wrong patients due to misprogramming of mailing equipment
Records 1,000
Record Types NAA MED
Breach Type Snail Mail
Data Family Physical
Source Inside - Accidental
Organization Children's Hospital & Research Center at Oakland
Other Affected/Involved Organizations None
Lawsuit? NO/UNKNOWN
Data Recovered? NO/UNKNOWN
Arrest? NO/UNKNOWN
Submitted By: Christine

TIMELINE

DateEvent
2010-05-25 Incident Occurred
None. Add Data Incident Discovered By Organization
2010-06-02 Organization Reports Incident
2010-06-02 Organization Mails Notifications
None. Add Data Records Recovered
None. Add Data Lawsuit Filed
None. Add Data Arrest Made

SIMILAR INCIDENTS

recordsdateorganizations
600 2006-02-07 Blue Cross Blue Shield NC
1,500 2008-12-26 Lakes Region General Hospital
2,940 2007-08-07 Blue Cross Blue Shield NC
1,250 2010-05-21 Strong Memorial Hospital

MAP OF INCIDENT LOCATION

Address: Walnut Creek, CA 94598, USA
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REFERENCES

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ATTACHMENTS

COSTS SUMMARY

Known Actual Costs

No known costs for this incident.

Estimated Costs

Ponemon Institute Direct Costs Estimate 1 $60,000.00
  1. Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.

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