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SUMMARY

Call center employee copies credit card numbers of 22 customers
Records	22
Record Types	CCN NAA
Breach Type	Fraud Se
Data Family	Electronic
Source	Inside - Malicious
Organization	T-Mobile
Other Affected/Involved Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	pboals

Date	Event
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None. Add Data	Incident Discovered By Organization
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2010-06-21	Organization Reports Incident
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None. Add Data	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Arrest Made
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records	date	organizations
20	2006-06-27	HSBC Holdings plc, Unknown Organization
40	2008-11-23	Wawa
19	2008-01-11	Bank of the West
33	2008-05-28	Hub City Ford

Address: United States
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No known costs for this incident.

Ponemon Institute Direct Costs Estimate ¹

$1,320.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.