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SUMMARY

35,000 statements sent to the wrong address that includes name, bank details and recent transactions
Records	35,000
Record Types	NAA ACC FIN
Breach Type	Snail Mail
Data Family	Physical
Source	Inside - Accidental
Organization	Santander
Other Affected/Involved Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	pboals

Date	Event
None. Add Data	Incident Occurred
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None. Add Data	Incident Discovered By Organization
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2010-12-22	Organization Reports Incident
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None. Add Data	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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records	date	organizations
37,519	2008-06-26	National Western Life Insurance Company
42,000	2010-03-03	St George Bank, Salmat
24,000	2010-09-02	Carpenters District Council of Greater St. Louis and Vicinity

Address: United Kingdom
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No known costs for this incident.

Ponemon Institute Direct Costs Estimate ¹

$2,100,000.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.