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SUMMARY

Contractor's employee stole customers' names, addresses, dates of birth, and Social Security Numbers to use to open credit card accounts
Records	100
Record Types	SSN NAA DOB ADD
Breach Type	Fraud Se
Data Family	Physical
Source	Inside - Accidental
Organization	iQor, Inc.
Other Affected/Involved Organizations	Unknown Organization, Peoples Gas, North Shore Gas
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	YES
Submitted By:	Dissent

Date	Event
2011-10-01	Incident Occurred
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None. Add Data	Incident Discovered By Organization
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2011-11-07	Organization Reports Incident
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None. Add Data	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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records	date	organizations

Address: Charlotte, NC, USA
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No known costs for this incident.

Ponemon Institute Direct Costs Estimate ¹

$6,000.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.