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THIS IS A FRINGE INCIDENT
Fringe incidents are incidents that do not fit the traditional requirements for listing in DataLossDB (read more about fringe incidents).

SUMMARY

Servers in Japan and North America hacked; 1.8 million customers' names and phone numbers may have been accessed
Records 1,800,000
Record Types NAA MISC
Breach Type Hack
Data Family Electronic
Source Outside
Organization Square Enix
Other Affected/Involved Organizations None
Lawsuit? NO/UNKNOWN
Data Recovered? NO/UNKNOWN
Arrest? NO/UNKNOWN
Submitted By: Dissent

TIMELINE

DateEvent
None. Add Data Incident Occurred
None. Add Data Incident Discovered By Organization
2011-12-14 Organization Reports Incident
None. Add Data Organization Mails Notifications
None. Add Data Records Recovered
None. Add Data Lawsuit Filed
None. Add Data Arrest Made

SIMILAR INCIDENTS

recordsdateorganizations
5,000,000 2003-03-06 Data Processors International
1,496,000 2005-06-30 DSW Shoes
4,200,000 2008-03-17 Hannaford
5,000,000 2008-12-08 CheckFree Corporation (FiServ)

MAP OF INCIDENT LOCATION

Address: Tokyo, Japan
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REFERENCES

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ATTACHMENTS

COSTS SUMMARY

Known Actual Costs

No known costs for this incident.

Estimated Costs

Ponemon Institute Direct Costs Estimate 1 $108,000,000.00
  1. Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.

COMMENTS

by Dissent [DataLoss Archaeologist] on 2011-12-17 (5 months ago)

Curator's Note: Although the company originally stated that 1.8 million users' names and phone numbers were compromised, they subsequently revised their assessment to say that no personal data at all were accessed.

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