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SUMMARY

Social Security numbers, dates of birth and driver's license numbers of over 9,000 on stolen laptops
Records	9,000
Record Types	SSN NAA DOB
Breach Type	Stolen Laptop
Data Family	Electronic
Source	Outside
Organization	Charter Communications
Other Affected/Involved Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	Lyger

records	date	organizations
16,500	2005-05-23	MCI
5,800	2005-06-22	Hewitt Associates, Eastman Kodak Co.
18,000	2005-06-30	Bank of America
9,000	2005-09-17	North Fork Bank

Date	Event
2008-07-11	Incident Occurred
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2008-07-14	Incident Discovered By Organization
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2008-08-13	Organization Reports Incident
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None. Add Data	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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Address: Greenville, SC, USA
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No known costs for this incident.

Ponemon Institute Direct Costs Estimate ¹

$540,000.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.

add details to this primary source Description
Social Security numbers, dates of birth and driver's license numbers of over 9,000 on stolen laptops, 15 of which were New Hampshire residents.
Filename	Source	Researcher	Incident IDs
NH_CharterCommunications.pdf	New Hampshire Consumer Protection & Antitrust Bureau	kirniki	<a href='/incidents/show/1093'>1093</a>
Records	File Date	Uploaded	Updated
15	2008-08-05	2008-12-04	23 Sep 14:48
Excerpt
VK;ci?lllEEiEllllillllliiiiiizzzzzzsl Ciiristin S Mclvleley _ _V_____ _ ____ _ _4__ Vice President and Sr Counsel · V»;;V;,; QQ;]§1QQ;ez%§€%$%is VVW— 'V```; VV;— egg; V—V;1z §f2;2;;j as D...

add details to this primary source Description
Stolen laptops containing details of name, social security number and drivers license number of emloyees and ex-employees
Filename	Source	Researcher	Incident IDs
MD_ITU-157541.pdf	Maryland Attorney General	kirniki	<a href='/incidents/show/1093'>1093</a>
Records	File Date	Uploaded	Updated
72	2008-08-04	2008-12-04	23 Sep 12:38
Excerpt
— V 7-r — ~~ 7 in """‘ **77 " W "'" ' ' “' ' ' ' ' ''''' """" "EA ' ""'C '''` ' 7 ’\:E` "' " V Y V ’ """" '4 ` ` YU L 7 V I Christin S McMeIey Vice President and Sr. Counsel Deputy Compliance Of...

add details to this primary source Description
Laptop containing personal information of employees stolen
Filename	Source	Researcher	Incident IDs
20080812-Charter_Communications.pdf	Maine Attorney General	d2d	<a href='/incidents/show/1093'>1093</a>
Records	File Date	Uploaded	Updated
5	2008-08-05	2009-01-12	07 Feb 09:42
Excerpt
· CONSUMER PROTECTION DlVlSlON REC E IVED Christin S Mcll/lelev Vice President and Sr. Counsel 1 2 Deputy Compliance Ofncer a r 8 r Charter Communications, Inc. COMMUNICATION? 12405 Powerscourtbri...

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New York state breach notification - Social Security numbers, dates of birth and driver's license numbers of over 9,000 on stolen laptops including 60 NY residents
Filename	Source	Researcher	Incident IDs
Charter-Communications-OTHER.pdf	New York State Consumer Protection Board	cwalsh	<a href='/incidents/show/1093'>1093</a>
Records	File Date	Uploaded	Updated
60	2008-08-05	2009-05-07	24 May 15:58
Excerpt
Cliristin 5 Mclvieley Vice President and Sr. Qmmsei 9 h @ r te r Deputy Compliance Qrsnqgr Charter Commumcamms, im COM LHHCA \|ONS* 12405 Powerscourtllrive Y- Saint Louis. Missouri 63131 in 314/543-56...

add details to this primary source Description
New York Data Breach Notification : Stolen laptop contained personal information of current and prior employees including name, address and SSN.
Filename	Source	Researcher	Incident IDs
CharterCommunications-GB.pdf	New York State Consumer Protection Board	cwalsh	<a href='/incidents/show/1093'>1093</a>
Records	File Date	Uploaded	Updated
60	2008-08-05	2009-05-08	26 Jul 20:34
Excerpt
CHARIER €20iiiilll~lli2l.ll€ili Fa>·‘°¤°¤ Wim l ‘ , ‘ c on...

add details to this primary source Description
New Hampshire Data Breach Notification : Stolen laptops contained personal information of 15 NH residents.
Filename	Source	Researcher	Incident IDs
charter_comm.pdf	New Hampshire Consumer Protection & Antitrust Bureau	kirniki	<a href='/incidents/show/1093'>1093</a>
Records	File Date	Uploaded	Updated
15	Not yet entered	2009-08-15	18 Aug 06:17
Excerpt
VK;ci?lllEEiEllllillllliiiiiizzzzzzsl Ciiristin S Mclvleley _ _V_____ _ ____ _ _4__ Vice President and Sr Counsel · V»;;V;,; QQ;]§1QQ;ez%§€%$%is VVW— 'V```; VV;— egg; V—V;1z §f2;2;;j as D...