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SUMMARY

Web hack compromises 511 credit cards, names, addresses.
Records	511
Record Types	CCN SSN NAA
Breach Type	Hack
Data Family	Electronic
Source	Outside
Organization	Gloria Jean's Gourmet Coffees Corp.
Other Affected/Involved Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	d2d

Date	Event
2008-09-04	Incident Occurred
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2008-09-10	Incident Discovered By Organization
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2008-09-17	Organization Reports Incident
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None. Add Data	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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Address: Irvine, CA, USA
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No known costs for this incident.

Ponemon Institute Direct Costs Estimate ¹

$30,660.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.

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Maryland breach notification - Gloria Jean's Coffee - web site exposes personal information of 20 Maryland
Filename	Source	Researcher	Incident IDs
MD_ITU159161.pdf	Maryland Attorney General	kirniki	<a href='/incidents/show/1213'>1213</a>
Records	File Date	Uploaded	Updated
20	2008-09-17	2008-12-03	23 Sep 11:59
Excerpt
A A · A ‘ t _ V .» · » •a ‘ A 92 A _ . A A s I ~ · ( A r y 6Ilwmr\|1a>.l2a¤m.s. » »A y . I A V _ A . ., ` A °0\|=\|=EE$ A A. ' A 1 ‘ ' in A I i September 17, 2008. A , A ( ( I " ll » . _ ` . A `...

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personal information of 511 individuals hacked containing details about name, address, telephone numbers and email address
Filename	Source	Researcher	Incident IDs
20080917-Glora_Jean.pdf	Maine Attorney General	d2d	<a href='/incidents/show/1213'>1213</a>
Records	File Date	Uploaded	Updated
12	2008-09-17	2009-01-12	13 Jan 08:51
Excerpt
· 2 f t 1 t si _ GITIIYIR . / ° ¤ s= •= is $9 _ ` September 17, 2008 _ $i]EC}'§`EC`§`{.f3 Q; -.4_ » py; ~ D State of Maine I ` I SED <‘> o EUS, Office of the Attorney General i U gd I 9 6 State...

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Unauthorised access to personal information about name, address, phone number, social security number, credit card details by hacking website
Filename	Source	Researcher	Incident IDs
NH_gloria_jean_coffee.pdf	New Hampshire Consumer Protection & Antitrust Bureau	kirniki	<a href='/incidents/show/1213'>1213</a>
Records	File Date	Uploaded	Updated
19	2008-09-17	2008-12-04	23 Sep 14:54
Excerpt
I x · lr YV— ‘ V,_. , ., t , r l ° F _ · s ;. §?E=§. »@@El§r$, _ , r M l Q 0 $= F E gg ~ September li`, 2€ll}3 t lalonorzible lielly A, rtyorte t r » Qfrice of the Attorney General __4 · M...

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Filename	Source	Researcher	Incident IDs
VA_09172008_gloria_jeans.pdf	Virginia Attorney General	jkouns	<a href='/incidents/show/1213'>1213</a>
Records	File Date	Uploaded	Updated
8	2008-09-17	2009-02-03	09 Feb 01:11
Excerpt
. . [ aéleera east s. C9 F FEE.; i September 17. 2008 ' ig if ji in State of Virginia · ij; _ 2 - Oftice ofthe Attorney General "° ` i l 900 liast Main Street Q s _ Richmond, VA 23 l...

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New York Data Breach Notification : Website hacked containing credit card information.
Filename	Source	Researcher	Incident IDs
Gloria-Jeans-Coffee-GB.pdf	New York State Consumer Protection Board	cwalsh	<a href='/incidents/show/1213'>1213</a>
Records	File Date	Uploaded	Updated
21	2008-09-18	2009-05-08	21 May 10:31
Excerpt
/.e· ;;.__ “Noah Gamer" To ~, , ‘$=¥? I I2 G8 07,38 PM 09 18 0 '...

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Massachusetts breach notification - Gloria Jean's Coffee - hosted web server is hacked exposing customers names, addresses, and credit card numbers. 511 total customers exposed, unknown how many MA residents exposed
Filename	Source	Researcher	Incident IDs
20080917_gloria_jeans_coffees_MA.pdf	Massachusetts Attorney General	d2d	<a href='/incidents/show/1213'>1213</a>
Records	File Date	Uploaded	Updated
0	2008-09-17	2009-08-08	25 Aug 19:29
Excerpt
4 ’ - .': . I I * °°"’EE5 ~- ` I II ‘ i I September 17,,2008 ` I I . ·_ ‘ I ' I I ‘ I I `I I " I I . . . State oflvfassachusetts I I - · IJI I · I It · _ LII-Ionorable Manly Coakley ·`...

add details to this primary source Description
Maine Data Breach Notification : Website hack reveals personal data.
Filename	Source	Researcher	Incident IDs
20080917_gloria_jeans.pdf	Massachusetts Attorney General	d2d	<a href='/incidents/show/1213'>1213</a>
Records	File Date	Uploaded	Updated
12	2008-09-17	2009-08-08	11 Apr 22:31
Excerpt
iiii A A __ A t ___ A> I v Aiilanalcansp ; A - — A ·‘ PA ·»°°F·==‘° · »—— J‘ ` L September 17,,2008 ` I O - g ` .. 2 I { _ I A ` _) A 2 _" I- A I A .A State oflVlassachusettsa 9 · · rl...