This incident has 0 proposed changes. Know of details that have changed? Submit them Showing Incident 1320

SUMMARY

Third party sales agent stored customer information, include credit card numbers, bank account numbers, names, addresses, in Google Notebook
Records	Unknown
Record Types	CCN NAA FIN
Breach Type	Web
Data Family	Electronic
Source	Inside - Accidental
Organization	Vonage
Other Affected/Involved Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	d2d

STOCK PRICE

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SIMILAR INCIDENTS

records	date	organizations
0	2002-03-27	Microsoft
0	2005-06-21	CVS Corp.
0	2005-08-12	Verizon Wireless
0	2005-11-07	Papa John's

TIMELINE

Date	Event
None. Add Data	Incident Occurred
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None. Add Data	Incident Discovered By Organization
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2008-12-23	Organization Reports Incident
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2008-12-24	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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MAP OF INCIDENT LOCATION

Address: United States
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REFERENCES

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ATTACHMENTS

PRIMARY SOURCES

Primary Source ID: 896

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Vonage third-party telemarketing firm employee stored customer information on Google Notebook. This breach included at least two customers. The data stored on Google Notebook included: name, SSN, credit card and CCV data or bank account and bank routing numbers.
Filename	Source	Researcher	Incident IDs
vonage.pdf	New Hampshire Consumer Protection & Antitrust Bureau	d2d	<a href='/incidents/show/1320'>1320</a>
Records	File Date	Uploaded	Updated
2	2008-12-23	2009-01-01	05 Jan 23:13
Excerpt
. O I'] 6 M December 23, 2008 Kelly A. Ayotte, Attomey General Attn: Data Secru·ity Breach Notification Office of the Attomey General 33 Capitol Street Concord, NH 03301 Fax: (603) 223-6202 Re: S...

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Primary Source ID: 982

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Aunthorised access and storage of personal information including name, address, credit card and bank account details were stored on google notebook. 2 Maine residents affected.
Filename	Source	Researcher	Incident IDs
20081223-Vonage.pdf	Maine Attorney General	d2d	<a href='/incidents/show/1320'>1320</a>
Records	File Date	Uploaded	Updated
2	2008-12-23	2009-01-12	16 Jan 21:00
Excerpt
/ / — 0 I tm ·E_`¤ i E &EEE% December 23, 2003 G Steven Rowe Attomey General Attn; Data Security Breach Notification D " 6 State T-louse Station Augusta, ME 04333 Fax: (207) 624-7730 Re...

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Primary Source ID: 1238

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Vonage breach notification to Maryland
Filename	Source	Researcher	Incident IDs
ITU-164559.pdf	Maryland Attorney General	kirniki	<a href='/incidents/show/1320'>1320</a>
Records	File Date	Uploaded	Updated
2	2008-12-23	2009-01-31	01 Feb 22:05
Excerpt
~ ` G _ ,. ' Y December 23, 2008 i Office of the.Attorney General Douglas F. Gansler l i . Attn: Security Breach.Notiticati.on l r ‘ 200 St. Paul Place _ l Baltimore, MD 21202 I Email: ldtheft@...

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Primary Source ID: 1308

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Personal information of customers accessed and stored by unauthorised third party sales agent
Filename	Source	Researcher	Incident IDs
VA_12232008_vonage.pdf	Virginia Attorney General	jkouns	<a href='/incidents/show/1320'>1320</a>
Records	File Date	Uploaded	Updated
2	2008-12-23	2009-02-03	14 Feb 19:50
Excerpt
l l December 23, 2008 Bob lx/lcDonnell Attorney General _ Attn: Data Security Breach Notification Ottice ot`the Attorney General 900 East Main Street Richmond, V/\ 232]*) _ -- r. "- - r Re: Security...

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Primary Source ID: 2159

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Massachusetts Data Breach Notification : Third party tele-marketing employee, kept personal information of sales contacts outside of Vonage Data systems on Google Notebook service.
Filename	Source	Researcher	Incident IDs
20081223_vonage.pdf	Massachusetts Attorney General	d2d	<a href='/incidents/show/1320'>1320</a>
Records	File Date	Uploaded	Updated
3	2008-12-23	2009-08-08	18 Aug 04:51
Excerpt
V O I I 8 g Gi December 23, 2008 Oiiice of Attomey General Martha Coaldey . U Attn: Data Security Breach Notification One Ashburton Place Boston, MA 02108 _ Re: Security Breach Notification · Dear M...

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Primary Source ID: 2087

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Customer contact information stored on Google Notebook via 3rd party agent on behalf of Vonage
Filename	Source	Researcher	Incident IDs
20081223_vonage_MA.pdf	Massachusetts Attorney General	d2d	<a href='/incidents/show/1320'>1320</a>
Records	File Date	Uploaded	Updated
3	2008-12-03	2009-08-08	24 Sep 11:48
Excerpt

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COMMENTS

Incidents:

Data Types:

Sectors:

Sources:

Breach Types:

Disposal Computer | Disposal Document | Disposal Tape | Disposal Drive
Disposal Mobile | Email | Fax | Fraud Se
Hack | Lost Computer | Lost Document | Lost Drive
Lost Laptop | Lost Media | Lost Mobile | Lost Tape
Missing Document | Missing Laptop | Missing Media | Snail Mail
Stolen Computer | Stolen Document | Stolen Drive | Stolen Laptop
Stolen Media | Stolen Mobile | Stolen Tape | Unknown
Virus | Web |

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