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SUMMARY

Personal information of 230,000 customers on lost backup tapes
Records	237,000
Record Types	SSN NAA
Breach Type	Lost Tape
Data Family	Electronic
Source	Inside - Accidental
Organization	Hartford Financial Services Group
Other Affected/Involved Organizations	None
Lawsuit?	NO/UNKNOWN
Data Recovered?	NO/UNKNOWN
Arrest?	NO/UNKNOWN
Submitted By:	Anonymous

STOCK PRICE

Chart?chxt=x,y&chxl=0:|oct-16|nov-5|nov-26|dec-14|&chxr=1,86.34,98.56&cht=lc&chd=t:94.95,94.75,94.78,91.66,92.83,92.66,92.36,91.54,98.56,96.06,95.71,97.03,94.26,94.19,92.96,94.77,91.36,92.28,91.5,92.23,95.66,94.79,93.52,93.0,89.23,88.46,87.64,90.78,88.25,91.05,94.72,93.95,95.32,94.75,93.13,95.78,97.18,94.18,93.3,89.69,90.25,89.93,88.55|96.18,96.18,96.35,96.35,96.28,96.28,93.81,93.81,94.17,94.17,95.00,95.00,94.76,94.76,94.67,94.67,95.98,95.98,96.33,96.33,95.71,95.71,96.86,96.86,94.30,94.30,94.37,94.37,93.91,93.91,95.04,95.04,92.25,92.25,92.19,92.19,90.88,90.88,89.97,89.97,92.59,92.59,91.93,91.93,90.72,90.72,91.19,91.19,89.60,89.60,90.00,90.00,88.57,88.57,90.06,90.06,87.97,87.97,89.28,89.28,91.83,91.83,91.88,91.88,92.59,92.59,92.05,92.05,91.44,91.44,92.83,92.83,94.23,94.23,94.06,94.06,94.77,94.77,92.37,92.37,92.93,92.93,93.05,93.05,91.77,91.77&chds=86.34,98.56&chco=008000,aaffff,ffaaff,ffffaa&chs=460x320&chm=v,990066,0,11,1

SIMILAR INCIDENTS

records	date	organizations
435,990	2009-07-27	Astomos Energy, CTC (ITOCHU Techno-Solutions Corporation)

SPONSOR

Zecurion protects organizations worldwide, with more than 5,000 global deployments, using its award-winning software security solutions. Zecurion’s solutions create a “locked-vault” around data on servers, backup storage media, e-mail, peripheral devices and printers that both monitors and prevents unauthorized access.

TIMELINE

Date	Event
None. Add Data	Incident Occurred
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2007-09-27	Incident Discovered By Organization
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2007-10-30	Organization Reports Incident
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None. Add Data	Organization Mails Notifications
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None. Add Data	Records Recovered
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None. Add Data	Lawsuit Filed
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None. Add Data	Arrest Made
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MAP OF INCIDENT LOCATION

Address: USA
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REFERENCES

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ATTACHMENTS

COSTS SUMMARY

Known Actual Costs

No known costs for this incident.

Estimated Costs

Ponemon Institute Direct Costs Estimate ¹

$14,220,000.00

Note that these estimates are based on the Ponemon Institute's 2009 direct costs figures from their 2009 Annual Study: Cost of a Data Breach. We multiply $60.00 by the number of records to obtain this figure. Keep in mind that depending on the breach, the direct costs are not always suffered by the breached organizations. In the case of credit card number breaches, the direct costs can often be suffered by banks and card issuers. Also note that this is only an estimate.

PRIMARY SOURCES

Primary Source ID: 1131

add details to this primary source Description
Lost back-up tapes containing personal information about names, addresses, Social Security numbers and drivers license numbers
Filename	Source	Researcher	Incident IDs
ME_10122007_the_hartford2.pdf	Maine Attorney General	kirniki	<a href='/incidents/show/823'>823</a>
Records	File Date	Uploaded	Updated
Not yet entered	2007-10-05	2009-01-19	30 Jan 12:53
Excerpt
A ` ir ui: ; if I » i Debra A. Hampson Assistant Vice President and October 5, 2007 Senior Counsel The Hartford . . . . Law Department Mr..Er1c Cioppa, Acting Superintendent Direct Di...

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Primary Source ID: 296

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3 data tapes containing personal information lost
Filename	Source	Researcher	Incident IDs
NH_hartford.pdf	New Hampshire Consumer Protection & Antitrust Bureau	kirniki	<a href='/incidents/show/823'>823</a>
Records	File Date	Uploaded	Updated
3500	2007-10-04	2008-12-04	23 Sep 15:00
Excerpt
VY ; »--~ ` , ;-‘ Debra A. Hempsun Assistant Viee·Prez;ident and Sealer Counsel The Hanford Octobtér 4, ,2007 Law Depammem Dire-ez Dial: (860) S4} MD5? Fax: {S60} 843-8665 Olliee 0l;lAtt·...

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Primary Source ID: 1187

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Data tapes containing personal information lost from storage
Filename	Source	Researcher	Incident IDs
ME_10092007_the_hartford.pdf	Maine Attorney General	kirniki	<a href='/incidents/show/823'>823</a>
Records	File Date	Uploaded	Updated
Not yet entered	2007-10-04	2009-01-29	03 Feb 07:10
Excerpt
CONSUMER PROTE@TloN[ilt/lsion Receit/so p del 6 9 2llU? Debra A. Hampson FFICE CJ F RTTU RN E Y r3 5 N 5 agar Assistant Vice President and Senior Counsel The Hanford October 4, 2007 Law Department D...

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Primary Source ID: 1144

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Back-up tape containing personal information lost from storage space
Filename	Source	Researcher	Incident IDs
ME_10092007_the_hartford2.pdf	Maine Attorney General	kirniki	<a href='/incidents/show/823'>823</a>
Records	File Date	Uploaded	Updated
Not yet entered	2007-10-04	2009-01-19	07 Feb 09:56
Excerpt
.0 \ CONSUMER PROTECTION Dl\/lS!ON R E C E l\/ E D . .#’*` {TCT 0 0 Zlllll ` Debra A. Hampson C‘FFlCE OF ATTORNEY GENERAL Assistant Vice President and Senior Counsel _ _ The Hartford October 4, 2007...

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Primary Source ID: 1478

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Hawaii state notification letter - Personal information of 230,000 customers on lost backup tapes, including 50 Hawaii residents
Filename	Source	Researcher	Incident IDs
2007-10-04_The_Hartford.pdf	Hawaii Office of Consumer Protection	d2d	<a href='/incidents/show/823'>823</a>
Records	File Date	Uploaded	Updated
50	2007-10-04	2009-03-18	24 May 19:12
Excerpt
g i- ff. RE if ff Ii F7 I I I I Km ix-.»·· VJ , ‘='¢’·~·"‘ - 07 OUT ··8 F12 :24 LINDA LINGLE HILD OFFICE °°VE“‘°l STATE OF HAWAII 4 ·==;·&fmjJ\|•*{•jg2?¤ ·= man n.mon.A,.m. REGULATED INDUS...

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Primary Source ID: 1791

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North Carolina Data Breach Notification : Lost backup tapes contained personal information.
Filename	Source	Researcher	Incident IDs
20071004_Hartford_Fire.pdf	North Carolina Department of Justice, Consumer Protection Division	d2d	<a href='/incidents/show/823'>823</a>
Records	File Date	Uploaded	Updated
1700	2007-10-04	2009-06-13	12 Aug 17:43
Excerpt
3001-.0.;1;—O4 OB: 31 PM The Hertford Insure 8608435916 3/3 S North Carolina Security Breach Reporting Form Pursuant to Identity Theft Protection Act of 2005 PLEASE SUBMIT FORM TO: Consumer Protecti...